By introducing the Lean methodology, you can reduce expenses by increasing employee productivity, reducing gaps, and time required for the whole process. By eliminating these losses, you will be able to avoid unnecessary expenses.
Increase the quality of both individual and teamwork in the company. The Lean methodology will make your employees more involved, efficient, and development-oriented.
Think with Lean. Adjust your service/product to the value of the customers, listen to their needs, and improve the quality of your service.
Lean Management is a management philosophy that allows the company to create more value for the customer by reducing losses. Lean replaces standard production methods and creates a whole new approach in this field. Over time Lean Management has become a universal management tool in fields of both manufacturing and services. This approach ensures the optimization of work processes and is aimed at continuous development. The Lean approach helps business make wise decisions thanks to the right investment of time, money and energy.
The main goal of Lean Methodology is customer satisfaction, which makes any business competitive in the market. The proactive approach to customer service, timely response to problems and proper communication leads to quality service that creates a positive customer experience. Consequently, the introduction of the Lean approach ensures the acquisition and retention of a satisfied and loyal customer.
Lean tools (Huddle, 5S, DILO, etc.) make the results of individual or group work in the company more transparent and effective. Team productivity will increase by 25-30% on average in addition to the boost in involvement and initiative. Using Lean tools will help you plan several steps that will contribute to developing the team and further increase efficiency.
Irma has held various leadership positions, including as Lean Transformation Coordinator, IT Portfolio Manager, and Agile Coach. Lean Management was introduced in Georgia together with the consulting company Mckinsey & co and a local team, both in the front office and in the back office.