Process optimization starts with studying and describing the processes in the company. The process optimization team studies the value bringing / problematic processes for the company and optimizes them according to the business strategy.
BDO digital’s approach to process optimization is based on internationally recognized best practices Value Stream Mapping, which is also actively used in lean management. The main objectives of the VSM approach are:
VSM provides a step-by-step presentation of the process, allowing us to detect repetitive and pending actions, waiting, overproduction, etc. based on process descriptions:
Based on the recommendations we build descriptions of new optimized processes: process flow charts, for which we will also use the BPM tool – Microsoft Visio.
As a result of the work done by the process optimization team:
Irma has held various leadership positions, including as Lean Transformation Coordinator, IT Portfolio Manager, and Agile Coach. Lean Management was introduced in Georgia together with the consulting company Mckinsey & co and a local team, both in the front office and in the back office.